Privacy Policy

Introduction

The company Ghost Driver, operating the website mon-vtc-strasbourg.fr, is committed to protecting the privacy and security of its users' personal information. This Privacy Policy describes the types of information we collect, how we use it, the steps we take to protect it, and the choices you have regarding our use of your information.

1. Collection of Information

We collect different types of information to provide and improve our services:

1.1 Information you provide to us directly:

• Name
• Address
• Phone number
• E-mail address
• Booking details (number of passengers, number of bags, special needs)

1.2 Information collected automatically:

• IP address
• Browser type
• Pages visited and actions on the site
• Geolocation data

2. Use of Information

The information collected is used to:

• Process and manage your reservations
• Communicating with you regarding your reservations and our services
• Personalize your user experience
• Improve our site and services
• Comply with our legal and regulatory obligations

3. Sharing of Information

We only share your personal information with third parties in the following cases:

• With third party service providers who help us operate our site and deliver our services
• Where we are legally required to do so
• To protect our rights, property or safety, as well as those of our users or the public

4. Information Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction.

5. Your Rights

In accordance with current regulations, you have the following rights regarding your personal information:

• Right of access: You can request access to your personal information.
• Right of rectification: You can request the correction of your inaccurate or incomplete personal information.
• Right to erasure: You may request the deletion of your personal information, subject to certain conditions.
• Right to restriction of processing: You may request restriction of the processing of your personal information in certain circumstances.
• Right to portability: You can request to receive your personal information in a structured, commonly used and machine-readable format.
• Right to object: You may object to the processing of your personal information for legitimate reasons.

To exercise these rights, please contact us by email at [email address] or by mail at [postal address].

6. Cookies

Our website uses cookies to improve your user experience and analyze site usage. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without cookies.

7. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page and, if the changes are significant, we will notify you by email or by a notice on our site.

8. Contact

For any questions or requests for information regarding this privacy policy, please contact us:

• By email: contact@mon-vtc-strasbourg.fr
• By mail: 8 A rue de la liberté – 67118 Geispolsheim